."It is not only the impact of chronic diseases on our health and economy that draws us to this subject. It is the intriguing and rewarding potential for improving the status quo through redesigning how chronic disease care is provided and paid for." (Timothy Harrington, MD)
."You can't do things differently until you see things differently." (Eric Newman, MD)
."We start people on the road to recovery, but the 12 weeks of cardiac rehabilitation is just the warm-up period. The really important part is what happens afterward." (Richard Lueker, MD, Beth McCormick, MS)
."We believe the extra-ordinary efforts of our program coordinators are key to our clients' wellbeing and our unusually low readmission rate." (Kathi Farrell, RN, BSN, PHN, Kathleen Sullivan, RN, MSN)
."In real life, we are not usually given the chance to have a do-over. But we are given the chance to continuously improve. With the right skill sets, and the right partners, we can transform." (Eric Newman, MD)
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"This book tackles the complex problems of chronic disease care and healthcare delivery system failures. ... Health professionals, consumers, and policy makers are the intended audience, but the book also can be used by students in the health professions, health policy, or public policy. ... Notable features of the book are the colorful graphs and the human interest stories that illustrate the most salient points. ... This is a good addition to an ever-growing body of literature." (Carole Ann Kenner, Doody's Review Service, March, 2012)