Module 1
Effective Business Writing
Introduction
Planning your writing
Write the first draft
Edit the document
Design the visual format and layout of the document
Check the final draft
Module 2
Effective Business Presentations
Introduction
Understanding the components of oral communication
Factors to consider when preparing a presentation
Structure of an effective presentation
Visuals
Preparing the environment
Presentation skills assessment rubric
Presentation skills coaching checklist
Pitfalls of business communication
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