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"Part of the publisher's series of 'International handbooks on information systems', this is a great fat book which does indeed concentrate on the technical side rather than on pedagogy. ... its concern is the design and implementation of hardware/software systems (including networks) for educational and training contexts ... . Its more than forty chapters each describe relevant research and practice and close with invaluable reference lists; the book itself has a fairly lengthy and detailed index - also invaluable." (British Journal of Education Technology, Vol. 33 (3), 2002)