Harvard Business Review is the premier business magazine in the world. Introducing a new collection from the HBR: Top 10 Articles series, dedicated to the problems of negotiating and closing deals. Any interaction in business - with customers and suppliers, partners and investors, employees and candidates - involves negotiations. You'll learn how to avoid mistakes at all stages of a negotiation, whether you're looking to get the best job offer or close a big deal that involves multiple parties. What to do if the negotiations have reached an impasse, the parties are intractable, and it is impossible to back down and lose? How can negotiators learn to control their emotions and manage the emotions of others? What are the features of intercultural communication styles when concluding international transactions? What can businesses learn from a hostage negotiator in tough negotiations? When should you back out of a deal? With the tips, tricks, and strategies in this collection, you'll be able to uncover hidden opportunities, influence negotiations, and secure contracts that suit your needs.
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