Mark Graban, Joseph E. Swartz

Healthcare Kaizen (eBook, PDF)

Engaging Front-Line Staff in Sustainable Continuous Improvements

• Format: PDF

Produktbeschreibung

Healthcare Kaizen focuses on the principles and methods of daily continuous improvement, or Kaizen, for healthcare professionals and organizations. Kaizen is a Japanese word that means "change for the better,".

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 408
• Erscheinungstermin: 8. Juni 2018
• Englisch
• ISBN-13: 9781439872970
• Artikelnr.: 57892161

Autorenporträt

Mark Graban is an author, consultant, and speaker in the field of lean healthcare. He is the author of Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement (2nd edition). Mark has worked as a consultant and coach to healthcare organizations throughout North America and Europe. He was formerly a senior fellow with the Lean Enterprise Institute and continues to serve as a faculty member. Mark is also the Chief Improvement Officer for KaiNexus, a startup software company that helps healthcare organizations manage continuous improvement efforts.

Joseph E. Swartz is the Director of Business Transformation for Franciscan St. Francis Health of Indianapolis, IN. He has been leading continuous improvement efforts for 18 years, including 7 years in healthcare, and has led more than 200 Lean and Six Sigma improvement projects. Joseph is the co-author of Seeing David in the Stone and was previously an instructor at the University of Wisconsin. Joseph earned an MS in Management from Purdue University as a Krannert Scholar for academic excellence.

Inhaltsangabe

What is Kaizen? Kaizen and Continuous Improvement. The Roots and Evolution
of Kaizen. Types of Kaizen. Moving Toward a Kaizen Culture. Kaizen
Methodologies. Quick and Easy Kaizen. Visual Idea Boards. Sharing Kaizen.
The Art of Kaizen. Kaizen Lessons Learned. The Role of Leaders in Kaizen.
Organization-Wide Kaizen Programs. Lean Methods for Kaizen. Kaizen At Home.
Each chapter includes a Conclusion, Discussion Questions, and Endnotes.