Terry Critchley

High Availability IT Services (eBook, PDF)

• Format: PDF

Produktbeschreibung

This book starts with the basic premise that a service is comprised of the 3Ps-products, processes, and people. Moreover, these entities and their sub-entities interlink to support the services that end users require to run and support a business. This widens the scope of any availability design far beyond hardware and software. It also increases t

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 537
• Erscheinungstermin: 17. Dezember 2014
• Englisch
• ISBN-13: 9781482255911
• Artikelnr.: 42124352

Autorenporträt

Dr. Terry Critchley is a retired IT consultant living near Manchester in the United Kingdom. He studied physics at the Manchester University (using some of Rutherford's original equipment!), gained an Honours degree in physics, and 5 years later with a PhD in nuclear physics. He then joined IBM as a Systems Engineer and spent 24 years there in a variety of accounts and specializations, later served in Oracle for 3 years. Terry joined his last company, Sun Microsystems in 1996 and left there in 2001, after planning and running the Sun European Y2000 education, and then spent a year at a major UK bank. In 1993 he initiated and coauthored a book on Open Systems for the British Computer Society (Open Systems: The Reality) and has recently written this book IT Services High Availability. He is also mining swathes of his old material for his next book, Service Performance and Management.