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  • Format: ePub

D. Keith Denton writes how to delayer modern organizations and push responsibility and accountability for work down to the lowest levels of the organization -- where the work is being performed.The emphasis on his customer-driven model is creating employee involvement and empowerment at the level that interfaces with the customer.

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Produktbeschreibung
D. Keith Denton writes how to delayer modern organizations and push responsibility and accountability for work down to the lowest levels of the organization -- where the work is being performed.The emphasis on his customer-driven model is creating employee involvement and empowerment at the level that interfaces with the customer.

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