One of the most crucial skills for one's own personal growth and development is the capacity to deal with difficult people. In order for us to learn how to deal with difficult people, we need to develop abilities such as active listening, empathy, assertiveness, and the ability to resolve conflicts. These abilities not only make it easier for us to deal with difficult people, but they also make it possible for us to become better communicators as well as more efficient leaders.
Dieser Download kann aus rechtlichen Gründen nur mit Rechnungsadresse in A, D ausgeliefert werden.