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For many businesses it is impossible to have HR staff in every office. This is particularly true for companies who have many branches, such as banks and building societies. So what are they to do? Increasingly they are turning to shared services. This book takes the reader through the decision-making process as to whether the shared services option is appropriate for them. This is followed by step-by-step practical guidance on how to set-up and run and monitor a shared services operation. It finishes by drawing attention to the pitfalls to look out for and a checklist of things to do to improve your chances of success.…mehr

Produktbeschreibung
For many businesses it is impossible to have HR staff in every office. This is particularly true for companies who have many branches, such as banks and building societies. So what are they to do? Increasingly they are turning to shared services. This book takes the reader through the decision-making process as to whether the shared services option is appropriate for them. This is followed by step-by-step practical guidance on how to set-up and run and monitor a shared services operation. It finishes by drawing attention to the pitfalls to look out for and a checklist of things to do to improve your chances of success.

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Autorenporträt
Peter Reilly is Associate Director at the Institute for Employment Studies, leading its HR planning and resource work. Prior to joining the Institute he spent 16 years with Shell as an HR manager in the UK and overseas. He is the author of Flexibility at Work, also published by Gower. Tony Williams is the Head of HR Shared Services for the Royal Bank of Scotland Group and is responsible for implementing a fully integrated shared services model following the successful acquisition and integration of NatWest in 2000.
Rezensionen
'This is a useful book because it provides new perspectives on the organizational experiences of shared services.' People Management Website 'This book covers a lot of ground in 152 pages, giving the reader a thorough overview without getting bogged down in detail. And as such it is a valuable source of information for anyone challenged with investigating the viability of a share service approach...a worthwhile investment.' Personnel Today