An examination of the interplay between the processes of action and attention and the implications for those working in HCI, this book surveys methods used to study human information processing, then summarizes the major findings and the theoretical used to explain them. It compares the term "mental models" in HCI literature and in the neighboring discipline of cognitive psychology. The book reviews the psychology and technology of emotion, identifying discoveries and concepts relevant to the design and assessment of interactive systems. It clearly articulates the need to more completely understand how stress and workload impact HCI and how to exploit positive effects and mitigate negative effects.
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