Jessica Keyes

Implementing the IT Balanced Scorecard (eBook, ePUB)

Aligning IT with Corporate Strategy

• Format: ePub

Produktbeschreibung

Thoroughly explaining the concept of the scorecard framework from both the corporate and IT perspectives, Implementing the IT Balanced Scorecard: Aligning IT with Corporate Strategy lays the groundwork for implementation of the scorecard approach. It provides examples, case studies, histories, and current research, offering insight into performance measurement and management, continuous process improvement, benchmarking, metrics selection, and people management. This volume also discusses how to integrate all of these concepts into the four perspectives of the balanced scorecard. The book presents a one-stop-shopping "how-to" approach that leads to organizational success.

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Produktdetails

• Verlag: Taylor & Francis
• Erscheinungstermin: 19. April 2016
• Englisch
• ISBN-13: 9781040164075
• Artikelnr.: 72524527

Autorenporträt

Jessica Keyes

Inhaltsangabe

Why balanced scorecard? Understanding performance management: Balanced
scorecard at the corporate level. Key elements of a balanced scorecard
project. Aligning IT to organizational strategy. Aligning IT to meet
financial objectives. Aligning IT to meet customer objectives. Aligning IT
to meet business process objectives. Aligning IT to promote learning and
growth. Compliance, awareness, and assurance. Scorecard and other
performance measurement tools.