This ebook aims to increase the awareness of the organisational factors that enterprises must reflect on and address when introducing Web 2.0 technologies into their organisations. In contrast to empirical studies that review the impact of Web 2.0 technologies in organisations in terms of how they might support knowledge sharing or communities of practice, this ebook intends to identify the salient criteria that management practitioners must address to assist in the implementation of Web 2.0 technologies in the work place.
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