Celia Hoyles, Richard Noss, Phillip Kent, Arthur Bakker

Improving Mathematics at Work (eBook, ePUB)

The Need for Techno-Mathematical Literacies

• Format: ePub

Produktbeschreibung

This book argues that there has been a radical shift in the nature of mathematical skills required for work -which has still not been fully recognised by either the formal education system or by employers and managers.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 224
• Erscheinungstermin: 30. April 2010
• Englisch
• ISBN-13: 9781136992070
• Artikelnr.: 42977359

Autorenporträt

Celia Hoyles is Professor of Mathematics Education, London Knowledge Lab, Institute of Education University of London, UK.

Richard Noss is Professor of Mathematics Education and Co-director of the London Knowledge Lab, Institute of Education University of London, UK.

Philip Kent is a Research Officer, London Knowledge Lab, Institute of Education University of London, UK.

Arthur Bakker is a Research Officer in the TmL project, currently at the Freudenthal Institute, Utrecht University, the Netherlands.

Inhaltsangabe

Acknowledgements
1. Introduction
1.1 New Demands on Commerce and Industry
1.2 Information Technology and the Changing Nature of Work
1.3 Background to the Research
1.4 A Description of Key Ideas
1.5 Aims and Methods
2. Manufacturing 1: Modelling and Improving the Work Process in
Manufacturing Industry
2.1 Process Improvement in Manufacturing
2.2 Workplace Observations of Process Improvement
2.3 Learning Opportunities for Process Improvement
2.4 Outcomes for Learning and Practice
2.5 Conclusions
3. Manufacturing 2: Using Statistics to Improve the Production Process
3.1 Process Control and Improvement Using Statistics
3.2 Workplace Observations of Statistical Process Control
3.3 Learning Opportunities for Statistical Process Control
3.4 Outcomes for Learning and Practice
3.5 Conclusions
4. Financial Services 1: Pensions and Investments
4.1 The Techno-Mathematics of Pensions and the Work of Customer Services
4.2 Workplace Observations in Pensions and Investments
4.3 Pensions and Investments: Tebos and Learning Opportunities
4.4 Outcomes for Learning and Practice
4.5 Conclusions
5. Financial Services 2: Mortgages
5.1 The Techno-Mathematics of the Current Account Mortgage
5.2 Workplace Observations in Mortgage Sales and Customer Service
5.3 Current Account Mortgages: Tebo and Learning Opportunities
5.4 Outcomes for Learning and Practice
5.5 Conclusions
6. Summary, Reflections and Conclusions
6.1 Key Findings
6.2 Understanding Systems with Models: Pseudo-Mathematical and
Techno-Mathematical
6.3 Successes and Challenges
6.4 Conclusions and Implications
Appendix: Details of Fieldwork - Companies and Organisations Which
Participated In the Research
Appendix: Further Reading on the Techno-Mathematical Literacies Research
Bibliography