Improving the Experience of Health Care for People Living with Sensory Disability (eBook, ePUB)

Knowing What is Going On

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How does a patient with sensory disability - such as a hearing or vision impairment, or both - get effective communication from a health care provider?Too often, the answer is that they don't. Communication is crucial for any professional-patient relationship, not least when disability is in the mix. For people living with sensory disability, however, the challenge of knowing what is going on with their healthcare, participating in shared decision making, and retaining an appropriate level of agency, is even greater. Using verbatim testimony from people with first-hand experience of sensory di...

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