The trend is already here. Whether we want it or not, the first step for the above will be single-pilot commercial operations, and VIP aviation will open the path. Then, total automation will follow. The army of people needed to operate only one aircraft will be substantially reduced.
But until then, let me introduce you to the world of flight operations as it is today.
The idea behind this book crossed my mind when I compiled an event report that had to be sent to the Head of Operations. I will not provide details or provide an ample description of what happened. It is irrelevant at this moment. After tracing back all the details that led to what had happened, it dawned on me how all that could have been avoided. By jotting everything down and putting two plus two together, I managed to determine not only what went wrong but also how to avoid such events in the future and how to improve the workflow in our department. I realized most of the factors that led to what happened were rooted in a lack of communication within the company, lack of knowledge, poor work optimization, and poorly written or non-existent procedures.
I believe every flight dispatcher will find himself in this book in one way or another.
One idea cascaded into another, and soon, I was gathering operational notes, reports, conclusions, and even anecdotal facts. By compiling and analyzing all that information, I assembled the current book. It is not a manual. It is a synthesis. It was developed due to more than twenty years of experience in aviation operations. By carefully observing, analyzing, and putting everything together, I found formulas to improve, optimize, and better synchronize the fine-tuned machine that is an Operations Control Center.
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