Larry D. Browning, Alf Steinar Saetre, Keri Stephens, Jan-Oddvar Sornes

Information and Communication Technologies in Action (eBook, ePUB)

Linking Theories and Narratives of Practice

• Format: ePub

Produktbeschreibung

The stories in this book introduce readers to individuals talking about how they communicate today via information ad communication technologies (ICTs) in business or organizational contexts. The theories, presented in accessible language, illuminate the implicit patterns in these stories.

---

Dieser Download kann aus rechtlichen Gründen nur mit Rechnungsadresse in A, B, BG, CY, CZ, D, DK, EW, E, FIN, F, GR, HR, H, IRL, I, LT, L, LR, M, NL, PL, P, R, S, SLO, SK ausgeliefert werden.

Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 304
• Erscheinungstermin: 28. September 2010
• Englisch
• ISBN-13: 9781135889432
• Artikelnr.: 38255511

Autorenporträt

Larry D. Browning, (Ph.D. Ohio State University) is a professor of organizational communication and the John T. Jones Centennial Fellow in Communication in the Department of Communication Studies at the University of Texas at Austin. His research interests include the role of lists and stories in organizations, information and communication technologies (ICTs) and narratives, cooperation and competition in organizations, and grounded theory as a research strategy.

Alf Steinar Sætre (Ph.D. University of Texas at Austin) is an associate professor in the department of industrial economics and technology management at The Norwegian University of Science and Technology. His research interests include ICTs, organizing, communication, information management, innovation, and new venture creation.

Keri K. Stephens (Ph.D University of Texas at Austin) is an assistant professor in the Department of Communication Studies at the University of Texas at Austin. Her research focuses on how people use ICTs at work.

Jan-Oddvar Sørnes, (Ph.D. Norwegian University of Science and Technology) is an Associate Professor and Vice Dean at Bodø Graduate School of Business, Norway. Jan's research focus is on organizational communication, specifically how ICTs are used in organizations.

Inhaltsangabe

Contents
Preface
Introduction
1. Media Choice and ICT Use
2. The Role of Credibility and Trust in ICT Studies
3. Rogers' Diffusion of Innovations
4. A Garbage Can Model of Information Communication Technology Choice
5. Impression Management and ICTs
6. Enactment and Sensemaking in Organizations
7. Giddens' Structuration Theory and ICTs
8. Complexity Theories and ICTs
9. ICT and Culture
10. The Frustrated Professor
11. Teaching the Good Old Boys New Tricks: Taking ICTs to the Bank
12. From Blunt Talk to Kid Gloves: The Importance of Adaptability Across
Culture
13. Slowing Down in the Fast Lane
14. Serving the Customer Locally Without Moving There: How to Use ICTs to
Project a Local Presence
15. Overloaded But Not Overwhelmed: Communication in Inter-Organizational
Relationships
16. Depending on the Kindness of Strangers: Using Newsgroups for
Just-in-Time Learning
17. Building a Medical Community Using Remote Diagnosis:
18. Don't Get Between Me and My Customer: How Changing Jobs Shifts ICT Use
19. Fighting Uncertainty With Intelligence
20. Close Up . . . From a Distance: Using ICTs for Managing International
Manufacturing
21. Over the Hill but on Top of the World: An Atypical Salesperson
22. The Role of ICTs in Maintaining Personal Relationships Across Distance
and Cultures
23. One in the Hand is Worth Two on the Web: Relying on Tradition When
Selling Financial Services
24. Do What You Do Well and Outsource the Rest
25. Orchestrating Communication: The Process of Selling in the
Semiconductor Market
26. Nothing Fishy Going on Here: Tracing the Quality of the Seafood Product
27. From Information to Emotion: The Changing Use of ICTs Following the
9/11 Tragedy
28. Give Me a Cellphone and I'll Give You Trouble: Technology Usage in a
Young Start-Up
29. Information Will Get You to Heaven
Index
About the Authors