Jeff Watkins

Information Technology, Organizations and People (eBook, ePUB)

Transformations in the UK Retail Financial Services

• Format: ePub

Produktbeschreibung

This wide-ranging study presents in-depth research into the effect of new information technologies on organizational structure, assesses their progress towards transformation and describes the changes they are making to long-established business processes, roles, cultures and working practices.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 272
• Erscheinungstermin: 11. September 2002
• Englisch
• ISBN-13: 9781134676095
• Artikelnr.: 38258795

Autorenporträt

Jeff Watkins is continuing professional development co-ordinator at the University of Bristol.

Inhaltsangabe

PART 1 The research 1 Background to the research PART 2 The financial
services sector 2 UK retail financial services and today's business
challenge 3 Business and IT trends in retail banking, mortgage lending,
life and general insurance PART 3 Technology 4 Analysing stages of IT
development 5 Towards integration and business process redesign 6
Technology for transformation 7 Managing the IT function 8 Management
strategies PART 4 IT and organisations 9 New structures for transformation
10 Structural transitions and the impact of knowledge intensity 11 Effects
on clerical workers 12 Effects on professionals 13 Effects on senior and
middle managers 14 Effects on motivation and reward systems