Business innovation should provide a vision to create new products, business models or processes that make a difference and create new markets. It is in this context of business innovation in business management that nearly 260 academicians and practitioners from around the world gathered to present their research at the International Conference on Innovations in Redefining Business Horizons (IIRB 2008), IMT Ghaziabad, India. This e-book contains five papers from the conference which discuss various business processes.
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