Rachel Bridgewater, Meryl Cole

Instant Messaging Reference (eBook, PDF)

A Practical Guide

• Format: PDF

Produktbeschreibung

Virtual reference is a vital component in twenty-first century reference service and the time for debate over its virtues and necessity has passed. This book focuses on the practical implementation of instant messaging (IM), including privacy and security and its future potential. Targeting busy practitioners who are looking for comprehensive answers about instant messaging in particular, rather than virtual reference in general, this book addresses questions from the basics of what IM is and how it operates to the more complicated issues such as privacy and security to its future potential as a strong candidate in the virtual reference arena.

• Exclusively focused on instant messaging reference services
• Provides practical information about starting and running a successful instant messaging reference service
• Includes significant background information and in-depth discussion of the broader issues raised by instant messaging and instant messaging reference

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Produktdetails

• Verlag: Elsevier Science & Techn.
• Seitenzahl: 232
• Erscheinungstermin: 31. Januar 2008
• Englisch
• ISBN-13: 9781780631233
• Artikelnr.: 40694561

Autorenporträt

Rachel Bridgewater is the Reference Co-ordinator at Washington State University Vancouver. In addition to co-ordinating reference services, Rachel teaches, develops and supports web applications, and serves as the library's copyright expert. Rachel is also part-time faculty in Emporia State University's School of Library and Information Science. Rachel frequently speaks about technology topics at local, national, and international conferences. In her talks, Rachel often addresses the impact of emerging technologies on culture, learning, and teaching.