Helen Spencer-Oatey

Intercultural Politeness (eBook, PDF)

Managing Relations across Cultures

• Format: PDF

Produktbeschreibung

It is increasingly important in our globalised world for people to successfully manage interpersonal relationships. This is the first book to tackle this vital topic, by taking an interdisciplinary approach to exploring the process of relating across cultures. Drawing together key concepts from politeness theory, intercultural communication, and cross-cultural/intercultural psychology, it provides a robust framework for analysing and understanding intercultural encounters. It explores the ways in which individuals make judgements about others, deal with offence and conflict, maintain smooth relations, and build new relationships. These processes are explained conceptually and illustrated extensively with authentic intercultural examples and empirical data. With accessible explanations and follow-up activities, it will appeal not only to academics working in the areas of intercultural communication, pragmatic theory, conflict research and other related academic disciplines, but also to students of these topics, as well as professionals such as intercultural trainers and those working in the third sector.

---

Dieser Download kann aus rechtlichen Gründen nur mit Rechnungsadresse in A, B, BG, CY, CZ, D, DK, EW, E, FIN, F, GR, HR, H, IRL, I, LT, L, LR, M, NL, PL, P, R, S, SLO, SK ausgeliefert werden.

Produktdetails

• Verlag: Cambridge University Press
• Erscheinungstermin: 7. Januar 2021
• Englisch
• ISBN-13: 9781316814888
• Artikelnr.: 66231544

Autorenporträt

Helen Spencer-Oatey is Professor of Applied Linguistics at the University of Warwick. Her academic background is in both psychology and linguistics, and she draws on both disciplines in her well-known work on rapport management and intercultural relations. Her popular books include Culturally Speaking (2008) and Intercultural Interaction (with Peter Franklin, 2009).

Inhaltsangabe

Acknowledgements
1. Introduction
Part I. Conceptual Foundations: 2. Conceptualising politeness
3. Conceptualising culture
Part II. Evaluating Politeness across Cultures: 4. Overview of the politeness evaluation process
5. Contextual assessments and culture
6. Norms, expectations and culture
7. Evaluation warrant 1: culture and the bases of rapport
8. Evaluation warrant 2: culture and conceptions of the socio-moral order
9. Making judgements and culture
10. Application: data analysis sample and practice
Part III. Managing Politeness across Cultures: 11. Managing politeness across cultures: an overview
12. Responding to offencess and restoring relations
13. Dealing with disagreement and conflict
14. Maintaining smooth intercultural relations
15. Initiating and fostering positive intercultural relations
Part IV. Implications and Concluding Comments: 16. Implications for politeness theory
17. Implications for the intercultural field.