John R. Walker

Introduction to Hospitality, Global Edition (eBook, PDF)

• Format: PDF

Produktbeschreibung

For introductory courses in hospitality. An engaging introduction to hospitality, for tomorrow's managers Introduction to Hospitality is a lively, comprehensive survey of the world's largest industry: hospitality. Students explore the vibrant inner workings of each hospitality segment, including hospitality and lodging; beverages, restaurants, and managed services; tourism, recreation, attractions, clubs, and gaming; assemblies, events, and attractions; and managerial areas of the hospitality industry. The 8th edition includes new simulations, videos, and shared writing activities.

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Produktdetails

• Verlag: Pearson ITP
• Altersempfehlung: ab 18 Jahre
• Erscheinungstermin: 15. Oktober 2020
• Englisch
• ISBN-13: 9781292330297
• Artikelnr.: 65607520

Autorenporträt

Dr. John R. Walker, DBA, FMP, CHA, is the McKibbon Professor of Hotel and Restaurant Management at the University of South Florida and a Fulbright senior specialist. John's years of industry experience began with management training at the Savoy Hotel London. This was followed by terms as food and beverage manager, assistant rooms division manager, catering manager, and general manager with Grand Metropolitan Hotels, Selsdon Park Hotel, Rank Hotels, Inter-Continental Hotels, and the Coral Reef Resort, Barbados, West Indies.
John has taught at two- and four-year schools in Canada and the United States. In addition to being a hospitality management consultant and text author, he has been published in the Cornell Hotel Restaurant Administration Quarterly, the Hospitality Educators Journal, and the New York Times. He is a ten-time recipient of the President's Award for teaching, scholarship, and service, and he has received the Patnubay Award for exemplary professional performance through teaching and authorship of tourism and hospitality publications.
John is an editorial advisory board member for Progress in Tourism and Hospitality Research. He is a past president of the Pacific Chapter of the Council on Hotel, Restaurant, and Institutional Education (CHRIE). He is a certified hotel administrator (CHA) and a certified foodservice management professional (FMP).
John is married to Josielyn T. Walker, and they have twins, Christopher and Selina. The Walkers live in Sarasota, Florida.

Inhaltsangabe

PART 1: INTRODUCING HOSPITALITY AND LODGING 1. Introducing Hospitality 2. The Hotel Business 3. Rooms Division 4. Hotel Food and Beverage PART 2: BEVERAGES
RESTAURANTS
AND MANAGED SERVICES 5. Beverages 6. The Restaurant Business 7. Restaurant Management 8. Managed Services PART 3: TOURISM
RECREATION
ATTRACTIONS
CLUBS
AND GAMING 9. Tourism 10. Recreation
Attractions
and Clubs 11. Gaming Entertainment PART 4: ASSEMBLIES
EVENTS
AND ATTRACTIONS 12. Meetings
Conventions
and Expositions 13. Special Events PART 5: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY 14. Leadership and Management 15. Planning 16. Organizing 17. Communication and Decision Making 18. Control