Ferraro (SPHR CPP) Eugene

Investigative Interviewing (eBook, PDF)

Psychology, Method and Practice

• Format: PDF

Produktbeschreibung

This book covers modern techniques for private sector investigative interviews. It outlines a highly structured and process-driven technique that takes a non-accusatory approach, uses no intimidation or coercion, and has been proven to achieve admission rates above 90 percent. This time-tested methodology is easy to learn and replicate and will help you to significantly diminish the likelihood of false confessions. Sharing insights garnered over the author's decades of experience in investigations and interviewing, the book includes case studies based on actual investigations that illustrate industry best practices.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 389
• Erscheinungstermin: 14. Juli 2014
• Englisch
• ISBN-13: 9781466590878
• Artikelnr.: 41212158

Autorenporträt

Eugene F. Ferraro, CPP, CFE, PCI, SPHR, is currently the chief ethics officer of Convercent, Inc., Denver, Colorado. He has been involved in the study of organizational culture, workplace misconduct, and compliance for over 32 years. He is a prolific author and frequently speaks and trains on the topics of complex corporate investigations, culture management, and unethical behavior in the workplace. He is board certified in both Security Management and Human Resources Management (CPP and SPHR designations, respectively). He has been a member of ASIS (American Society for Information Science) International since 1987 and a commissioner on the ASIS Standards and Guidelines Commission. He is also a member of the Association of Certified Fraud Examiners and is a certified fraud examiner (CFE designation) as well as a professional certified investigator (PCI designation).

Mr. Ferraro is a former military pilot, intelligence officer, and a graduate of the Naval Justice School. He is a frequent book critic for Security Management magazine and is the author of Investigations in the Workplace, 2nd ed. (Taylor & Francis Group, 2012), which is a textbook used by universities and other institutions of higher learning in the United States and abroad.

Inhaltsangabe

The Process of Investigation. The Differences between the Public and
Private Sector. The Fundamentals of Interviewing. The Investigative
Interview Method. Administrative Interviews and Communicating Our Results.
Deception Detection and the Process of Overcoming Objections and Denials.
Legal Challenges and Litigation Avoidance. The Future of Investigative
Interviewing. Improving Results.