The cycle of any business process consists of 4 main stages - planning, execution, control and change. The main purpose of control is to assess the compliance of the actual results with the planned ones. The main "product" of control is information for making a management decision. Sounds simple, but there are nuances. And often the control is used as the microscope with which nails are hammered. Try to figure out for yourself how to use control to manage organizations and people, and you will find that all the information is extremely discrete, contradictory, academic, superficial. Questions "what?", "how?" and, most importantly, "why?" remain unanswered. The Art of Control: How to Manage Organizations and Business Processes Competently is both a teaching and a unique, innovative methodology that transforms your expertise and managerial potential into the practical ability to effectively manage business processes through control.
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