In Canada, many have tried to improve services. They have instinctively called for more money, therapists, and psychiatrists, or have focused on improving clinical skills of staff. Unfortunately, more of the same has repeatedly failed to address the concerns of the clients and the public, because it is not fundamental change. We need to replace our traditional model that is designed from an expert and management-focused viewpoint, and start to look at the system the way it is seen and experienced by clients and the public.
If you or a loved one have been affected by addiction and mental health issues, and have tried or wanted to advocate for a better system, this book will help you do that. If you work in the mental health and addiction system in Canada, this book will help guide you through a more fundamental change than we have seen in many decades.
It is time for change ... and this is a call to action.
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