Succeed by mastering the art of the who Why surround yourself with the best? Because it matters-in all aspects of life. In fact, in professional environments, getting people right-what global leadership authority Claudio Fernández-Aráoz calls "the art of great 'who' decisions”-marks the difference between success and failure. To thrive, you need to identify those with the highest potential, get them in your corner and on your team, and help them grow. Yet surprisingly very few of us are able to meet that challenge. This series of short and engaging essays outlines the obstacles to great "who” decisions and offers solutions to address them in a systematic way. Drawing from several decades of experience in global executive search and talent development, as well as the latest management and psychology research, Fernández-Aráoz offers wisdom and practical advice to improve the choices we make about employees and mentors, business partners and friends, top corporate leaders and even elected officials. The personal stories and cutting-edge studies described in the book will help you understand both your own failings and the external forces commonly at play in staffing decisions. The author shares concrete recommendations on how to select the best people, bring out their strengths, foster collective greatness in the groups you've assembled, and create not only better organizations but also a better society. Starting with the cases of Amazon pioneer Jeff Bezos and Brazilian tycoon Roger Agnelli and continuing with individual and corporate examples from around the world, Fernández-Aráoz paints a vivid picture of what great "who” decisions look like and presents a fresh and commanding argument about why they matter more than ever today.
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Best Business Book of the Year: Executive Self Improvement" strategy+business magazine
Rajesh Magow, CEO-India and co-founder of MakeMytrip.com names It's Not the How or the What but the Who his favorite book. Mid-Day (India)
Few people know more about global leadership than Claudio Fernández-Aráoz." Diane Brady, Bloomberg Businessweek
A must read..." The Times of India
a recommended pick for any who would enter the global market." Midwest Book Review
An essential read for anyone involved in the hiring of staff." Business Traveller (businesstraveller.com)
practical advice on how to systematically select and develop the right people. Readers will gain surprising insight into their own biases, and learn how to overcome them to accurately assess the skills and potential of others." TD magazine (Association for Talent Development)
This is an outstanding book, entertaining and informative in equal parts. I highly recommend it to anyone who is responsible for personnel decisions." Leading Business Books Blog (leadingbusinessbooks.com)
ADVANCE PRAISE for It's Not the How or the What but the Who:
Jim Collins, bestselling author, Good to Great
Claudio Fernández-Aráoz has vast experience, deep knowledge, and profound wisdom on perhaps the most vital question facing any enterprise: how to get the right people on the bus and into the key seats. Anyone who strives to lead from good to great would do well to grow by delving into Claudio's work, for he is a true master."
Angela Ahrendts, former CEO, Burberry; Senior Vice President, Apple Retail
A brilliant perspective into the fourth era of people decisions' for all companies striving to keep pace with this rapidly changing, increasingly complex world. Finally, a focus on hiring for insatiable curiosity and the insight to see connections, all to achieve collective greatness. Thank you, Claudio, for enlightening the business world about how great companies are built and transformed, and how they remain at the forefront of society."
Daniel Goleman, bestselling author, Emotional Intelligence
People decisions are some of the most difficult, yet most consequential choices managers make. It's Not the How or the What but the Who has engaging, practical, and evidence-based wisdom that will help anyone with this essential task. Claudio Fernández-Aráoz offers up a rich collection of his penetrating insights; I can think of no one more qualified to advise us. This is a truly outstanding guidebook, offering every manager sound direction on what to do Monday morning."
Jong-Yong Yun, former CEO, Samsung Electronics
There is an old Asian adage about (great) people being everything.' Fernández-Aráoz's book is elegantly written with penetrating analysis and meticulous detail. A significant book on how to execute on great people decisionsextremely relevant for thoughtful executives and CEOs."
Herminia Ibarra, The Cora Chaired Professor of Leadership and Learning, INSEAD
In this extraordinary book Fernández-Aráoz expertly marshals his vast experience, palpable passion, and a wealth of important research to explain what's really required to get and groom the best talent. Whether hiring a new team member, composing a board, or even selecting the next Pope, anyone whose success depends on making better people choices (and that's all of us!) must read this book."
Rajesh Magow, CEO-India and co-founder of MakeMytrip.com names It's Not the How or the What but the Who his favorite book. Mid-Day (India)
Few people know more about global leadership than Claudio Fernández-Aráoz." Diane Brady, Bloomberg Businessweek
A must read..." The Times of India
a recommended pick for any who would enter the global market." Midwest Book Review
An essential read for anyone involved in the hiring of staff." Business Traveller (businesstraveller.com)
practical advice on how to systematically select and develop the right people. Readers will gain surprising insight into their own biases, and learn how to overcome them to accurately assess the skills and potential of others." TD magazine (Association for Talent Development)
This is an outstanding book, entertaining and informative in equal parts. I highly recommend it to anyone who is responsible for personnel decisions." Leading Business Books Blog (leadingbusinessbooks.com)
ADVANCE PRAISE for It's Not the How or the What but the Who:
Jim Collins, bestselling author, Good to Great
Claudio Fernández-Aráoz has vast experience, deep knowledge, and profound wisdom on perhaps the most vital question facing any enterprise: how to get the right people on the bus and into the key seats. Anyone who strives to lead from good to great would do well to grow by delving into Claudio's work, for he is a true master."
Angela Ahrendts, former CEO, Burberry; Senior Vice President, Apple Retail
A brilliant perspective into the fourth era of people decisions' for all companies striving to keep pace with this rapidly changing, increasingly complex world. Finally, a focus on hiring for insatiable curiosity and the insight to see connections, all to achieve collective greatness. Thank you, Claudio, for enlightening the business world about how great companies are built and transformed, and how they remain at the forefront of society."
Daniel Goleman, bestselling author, Emotional Intelligence
People decisions are some of the most difficult, yet most consequential choices managers make. It's Not the How or the What but the Who has engaging, practical, and evidence-based wisdom that will help anyone with this essential task. Claudio Fernández-Aráoz offers up a rich collection of his penetrating insights; I can think of no one more qualified to advise us. This is a truly outstanding guidebook, offering every manager sound direction on what to do Monday morning."
Jong-Yong Yun, former CEO, Samsung Electronics
There is an old Asian adage about (great) people being everything.' Fernández-Aráoz's book is elegantly written with penetrating analysis and meticulous detail. A significant book on how to execute on great people decisionsextremely relevant for thoughtful executives and CEOs."
Herminia Ibarra, The Cora Chaired Professor of Leadership and Learning, INSEAD
In this extraordinary book Fernández-Aráoz expertly marshals his vast experience, palpable passion, and a wealth of important research to explain what's really required to get and groom the best talent. Whether hiring a new team member, composing a board, or even selecting the next Pope, anyone whose success depends on making better people choices (and that's all of us!) must read this book."