Allison Rossett, Lisa Schafer

Job Aids and Performance Support (eBook, ePUB)

Moving From Knowledge in the Classroom to Knowledge Everywhere

• Format: ePub

Produktbeschreibung

Job Aids and Performance Support in the Workplace gives us everything we ve ever wanted to know about these invaluable tools and techniques! Allison Rossett and Lisa Schafer have created a comprehensive, pragmatic, and very readable guide. The authors don t exaggerate when they claim it s knowledge everywhere.

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Produktdetails

• Verlag: John Wiley & Sons
• Seitenzahl: 240
• Erscheinungstermin: 29. Juni 2012
• Englisch
• ISBN-13: 9781118429617
• Artikelnr.: 37867104

Autorenporträt

Allison Rossett is a professor of Educational Technology atSan Diego State University and a consultant in workforce learningand performance, and technology-based systems. Rossett is thecoauthor of the best-selling Handbook of Job Aids (Pfeiffer)and the author of First Things Fast and Beyond thePodium (Pfeiffer), all of which are winners of InternationalSociety for Performance Improvement's Instructional Communicationsawards. Lisa Schafer develops enterprise systems for Fortune 100clients, writes courseware, delivers seminars, and administersindustry benchmarking surveys. Her career blends her humanresources expertise with her technical aptitude. She directscomprehensive compensation surveys in the pharmaceutical andconsumer products industries and serves as a consultant in theperformance analysis and improvement arena.