Antonio E. Weiss

Key Business Solutions (eBook, ePUB)

• Format: ePub

Produktbeschreibung

The tools and techniques you need to solve even the toughest business problems¿

This concise practical book explains how to resolve every challenge faced on a day-to-day basis in your business by presenting an unbeatable inventory of proven problem-solving tools and techniques to help you tackle your toughest business dilemmas effectively.

Using case studies, a 'best practice example' and a visual illustration, every dilemma is brought to life equipping you with the very best tools to confront any problem your business may face.

• Overcome any business challenge with robust logic and structure
• Rapidly prototype in order to test potential solutions
• Break down problems and make your workload lighter
• Deliver the 'killer' recommendations
• Successfully implement change in people and organisations
• Keep yourself, your team and your stakeholders happy

This edition adds brand new material on user-centred design, prototyping, agile working, data privacy and security, data science, artificial intelligence and creating diverse, inclusive teams.

'It's a delight for me to dip into Antonio's skilfully-presented book. Highly accessible, practical and thought-provoking.' Jonathan Slater, Visiting Professor, King's College London and ex-DfE Permanent Secretary

'This book is a must-have for leaders at all levels of an organisation.' Abbi Agana MBA, Chief Transformation Officer and Advisory Board Member

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Produktdetails

• Verlag: Pearson HigherEducation
• Altersempfehlung: ab 18 Jahre
• Erscheinungstermin: 27. Februar 2024
• Englisch
• ISBN-13: 9781292734705
• Artikelnr.: 70065890

Autorenporträt

Dr Antonio Weiss is a Senior Partner at The PSC, a public services consultancy, advising senior clients on user-centred design, innovation thinking, and utilising technology to redesign public services to meet citizens' needs. He is a globally recognised and published thought leader on strategy and management. He has over 15 years of experience advising high-profile organisations such as the NHS, UK Government Digital Service, Office for Artificial Intelligence and the UK Space Agency.

His work has been featured across several media, including the Financial Times, The Guardian, and BBC Radio 4. He has published four books: 101 Business Ideas¿(FT Press) a number 1 WHSmith Business Bestseller;¿Key Business Solutions¿(FT Press), which was shortlisted for the CMI Management Book of the Year 2013;¿Management Consultancy and the British State (Palgrave Macmillan: 2019); and¿The Practical Guide to Digital Transformation¿(Kogan Page: 2022).

Antonio has a research post at the University of Cambridge's Bennett Institute of Public Policy, investigating major change initiatives across governments globally.

He frequently trains managers and leaders from major public and private sector organisations in change management, problem-solving and digital transformation.

Inhaltsangabe

PART I: THE OBTAIN PROBLEM-SOLVING PROCESS 
1. Outline the question 
2. Breakdown the issues 
3. Test the hypothesis 
4. Analyse the problem 
5. Imagine the solution 
6. Notify the stakeholders 
7. Managing the stakeholders 
8. Managing the team 
PART II: CRITICAL BUSINESS TOOLS AND FRAMEWORKS 
4Ps of marketing 
5Cs of strategy 
Ansoff Matrix 
BCG growth-share matrix 
Benchmarking  
Brainstorming  
Blank model canvas 
De Bonos six thinking hats 
Drill-down analysis 
Empathy mapping 
Kano analysis 
McClellands theory of needs 
McKinsey 7S framework 
PESTEL  
Porters five forces 
Product-market fit 
Service mapping 
SWOT 
Value chain analysis 
Wardley mapping