- NEW! Chapter reviews medical terminology, anatomy and physiology, and pathology to help you build a solid foundation.
- NEW! Reorganized and expanded content covers medical office accounts, collections, banking, and practice management to build a deep understanding of the workings of a medical office.
- NEW! Artwork focused on the workings of a modern medical office includes updated illustrations and photographs of procedures and medical records.
- NEW! Expanded and updated sample certification exams help you practice and prepare for certification.
- NEW! Streamlined presentation refines organization and writing for easy comprehension.
- NEW! Coverage of patient-centered care featured throughout textbook.
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