David Carnevale, Camilla Stivers

Knowledge and Power in Public Bureaucracies (eBook, PDF)

From Pyramid to Circle

• Format: PDF

Produktbeschreibung

Answering the question of why management reforms over the past century have failed on their own terms, this book examines the existence of conflicting forms of knowledge within public bureaucracies, how these contradictory perspectives interact (or fail to interact), and the ways in which these systems preserve managerial efforts to control work

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 232
• Erscheinungstermin: 8. Juli 2019
• Englisch
• ISBN-13: 9781000001037
• Artikelnr.: 57102148

Autorenporträt

David G. Carnevale is a professor emeritus from the University of Oklahoma. He is former international union director for AFSCME-AFL-CIO, operations administrator of the California State Employees Association, and executive director of the Maine State Employees Association. He is author of Trustworthy Government: Leadership and Management Strategies for Building Trust and High Performance, and Organization Development in the Public Sector. Dr Carnevale is a practiced mediator and a Vietnam veteran.

Camilla Stivers spent two decades as a staff member in community-based publicly funded organizations. She taught public and nonprofit administration at The Evergreen State College, Olympia, Washington, and the Levin College of Urban Affairs at Cleveland State University, where she held the Albert A. Levin chair in public service and urban studies. She is the author or co-author of six additional books. She is a fellow of the National Academy of Public Administration and a former associate editor of Public Administration Review.

Inhaltsangabe

Introduction
Part I: The Pyramid
Chapter 1: The Failure of Management Reforms: A History
Chapter 2: Knowing in the Public Organization: The Pyramid of Knowledges
Chapter 3: What Workers Know: Felt Sense at the Front Line
Chapter 4: What Managers Know: The Power of the Concept
Chapter 5: What Executives Know: Expertise at "Being Governmental"
Part II: The Pyramid in Action
Chapter 6: The VA Case: Knowledge and Power in a Service Bureaucracy
Sequel: The Engagement Board
Attachment: The VA Summit Planning Form
Epilogue: The Knowledge Approach to Research
Part III: The Circle
Chapter 7: Introduction: From Pyramid to Circle: The Power of Facework
Chapter 8: The Logic of Reasonableness: Experience, Judgment and Dialogue
in
Administrative Practice
Chapter 9: The Dialogic Circle, Conflict Resolution and Collective
Bargaining
Chapter 10: Circles of Trust in Public Pyramids
Chapter 11: Authentic Ethics in the Bureaucracy
Chapter 12: Competing Knowledges and Public Service Education