Lead and Succeed When They are Angry (eBook, ePUB)
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I began talking to other educators, researching how to have difficult conversations, and determine what skills I needed to learn. This new curriculum was to be the longest course I have ever attended. For the next 33 years, I have borrowed good ideas, read first hand accounts of others leaders' actions, as well as modeled my own actions into a plan that you see here in this form. I am in no way an expert at dealing with angry people. I don't know anyone who is. Rather, I am very experienced in sitting across from thousands of angry parents and have formulated many plans, skills, attributes, an...
I began talking to other educators, researching how to have difficult conversations, and determine what skills I needed to learn. This new curriculum was to be the longest course I have ever attended. For the next 33 years, I have borrowed good ideas, read first hand accounts of others leaders' actions, as well as modeled my own actions into a plan that you see here in this form. I am in no way an expert at dealing with angry people. I don't know anyone who is. Rather, I am very experienced in sitting across from thousands of angry parents and have formulated many plans, skills, attributes, and actions that have been quite successful over time.
For over 33 years, I have been a teacher, assistant principal, and principal, at the elementary and high school levels. Most recently serving 17 of those years as a high school principal. I served communities that ranged from being extremely impoverished to high-end, gated neighborhoods. The last 22 years as principal, my experiences have been with what some have called "high-maintenance, entitled" families. I loved them all, but the level of tension and stress has been difficult to survive. 22 years later, I have a tremendous background and experiences to speak from. My background, experiences, reflections, and learnings can help you succeed in all of the difficult discussions that you will encounter.
For over 33 years, I have been a teacher, assistant principal, and principal, at the elementary and high school levels. Most recently serving 17 of those years as a high school principal. I served communities that ranged from being extremely impoverished to high-end, gated neighborhoods. The last 22 years as principal, my experiences have been with what some have called "high-maintenance, entitled" families. I loved them all, but the level of tension and stress has been difficult to survive. 22 years later, I have a tremendous background and experiences to speak from. My background, experiences, reflections, and learnings can help you succeed in all of the difficult discussions that you will encounter.
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