Thomas Gordon

Leader Effectiveness Training: L.E.T. (Revised) (eBook, ePUB)

"L.E.T."

• Format: ePub

Produktbeschreibung

L.E.T. has changed countless corporations and private businesses-including many Fortune 500 companies-with its down-to-earth communication and conflict resolution skills. Now, this indispensable source has been newly revised with updated research and timely case studies.

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Produktdetails

• Verlag: Penguin Publishing Group
• Seitenzahl: 320
• Erscheinungstermin: 1. Oktober 2001
• Englisch
• ISBN-13: 9781101100240
• Artikelnr.: 42976788

Autorenporträt

Dr. Thomas Gordon is the founder of Gordon Training International, an organization that teaches interpersonal skills and organizational systems to managers and supervisors. He is a fellow of the American Psychological Association and a member (and past president) of the California Psychological Association.

Inhaltsangabe

Foreword
Author's Note
I. How You Can Become an Effective Leader
II. Being the Leader Doesn't Make You One
III. Doing It Yourself - Or with the Group's Help
IV. Skills That Help Group Members Solve Their Problems
V. Making Everyday Use of Your Listening Skills
VI. How to Get Your Own Needs Satisfied
VII. How to Make Your Management Team EffectiveVIII. Conflicts: Who Shall
Win, Who Shall Lose?
IX. The No-Lose Method: Turning Conflict into Cooperation
X. Organizational Applications of the No-Lose Method
XI. The Periodic Planning Conference: A New Approach to Performance
Evaluation
XII. Some Deeper Issues for Leaders
A Personal Postscript
Contact Us
Acknowledgments
Technical Appendix
Index
About the Author