Sphr McKee, Liz Guthridge

Leading People Through Disasters (eBook, ePUB)

An Action Guide: Preparing for and Dealing with the Human Side of Crises

• Format: ePub

Produktbeschreibung

Sooner or later, most organizations will face some kind of disaster--flood, fire, hurricane, earthquake, workplace violence, bombings, even the arrest or sudden death of the CEO. Existing books on crisis management deal almost exclusively with physical breakdowns, logistics issues, data losses and environmental and economic impacts. But it is people who actually make a business run, and Leading People Through Disasters is the first book to deal with the all-important human side of recovery. Kathryn McKee and Liz Guthridge show how to ensure that your business continuity plan addresses human as well as business issues and they offer detailed advice on what to do when disaster actually strikes--how to keep people safe, calm, and informed; help managers care for employees; and deal with employees' immediate and ongoing emotional and psychological needs while getting the organization back on its feet. This comprehensive guide features a wealth of examples, checklists, forms, and other practical tools that will help you take action when you need it most.

---

Dieser Download kann aus rechtlichen Gründen nur mit Rechnungsadresse in A, D ausgeliefert werden.

Produktdetails

• Verlag: Berrett-Koehler Publishers
• Seitenzahl: 192
• Erscheinungstermin: 8. Juni 2006
• Englisch
• ISBN-13: 9781609943622
• Artikelnr.: 38333980

Autorenporträt

Kathryn McKee, SPHR, and Liz Guthridge

Inhaltsangabe

Foreword, by Sue Meisinger, SPHR, President and CEO, Society for Human
Resource Management
Preface
Prologue
How HR Started Leading—First by Accident and Then by Design
Part I: Planning for Disasters
Chapter 1: Preparing to Lead in the Face of Fear
Chapter 2: Developing a Business Continuity Plan That Addresses Human
Issues
Chapter 3: Creating Contingent HR Policies
Part II: Dealing with Disasters
Chapter 4: Taking Care of Employees
Chapter 5: Guiding Managers and HR Staff
Chapter 6: Balancing the Needs of Employees with the Need to Return to Work
Chapter 7: Restabilizing Yourself and the Organization
Chapter 8: Building Resiliency While Helping Hearts and Minds to Heal
Chapter 9: Starting to Prepare Now—Five-Minute Planning Steps
Resources
Literature and Websites
An Outline for Business Continuity Planning
A Sample Telephone Tree
A Sample Wallet Card
Employee Emergency Response Procedures
Suggested Actions to Take at Home
Notes
Acknowledgments
Index
About the Authors