Stacey Greenwell, G. Edward Evans

Library Programs and Services (eBook, ePUB)

The Fundamentals

• Format: ePub

Produktbeschreibung

The ninth edition of this popular overview of the various programs and services offered by libraries offers best practice and useful tips for implementing them effectively.

Building on the strong foundation of the previous editions, award-winning author G. Edward Evans returns with a new co-author, Stacey Greenwell, for this update that combines their signature style of textbook readability, informality, and sometimes humor, as well as their knack for balancing foundational topics and new trends.

A new feature in this edition is the incorporation of the concept of "library social work" through "Social Work Connections" sidebars in each chapter. Anecdotes throughout the text and "Career Connections" sidebars offer practical advice and specific current examples. Greenwell and Evans have combined several chapters from the previous edition and expanded discussions of new trends while retaining and updating the fundamentals. The ninth edition is a welcome update for library and information science courses and a valuable handbook for public services librarians.

Produktdetails

• Verlag: Bloomsbury Publishing Inc
• Seitenzahl: 360
• Altersempfehlung: ab 7 Jahre
• Erscheinungstermin: 15. Juni 2023
• Englisch
• ISBN-13: 9798216171911
• Artikelnr.: 68396662

Autorenporträt

Stacey Greenwell has served the University of Kentucky Libraries in several roles since 2001, including as associate dean for academic affairs and research, head of the information commons, and head of desktop support. Currently she is the coordinator of educational services and an instructional designer, and she provides liaison support to the School of Information Science and the Lewis Honors College. Greenwell is co-author of the second edition of Academic Librarianship (2018), the fourth edition of Management Basics for Information Professionals (2020), and Learning in Information-Rich Environments (2019).

Inhaltsangabe

List of Tables Preface to the Ninth Edition 1. Introduction to Library
Public Services Library Functions Library Types and Library Users Quality
Service Customer Service Training Libraries and Social Work Closing
Thoughts References 2. Reference Services Types of Reference Questions The
Reference Interview Reference Service Categories In-House Reference
Training Closing Thoughts References 3. Instructional Services The Nature
of Instructional Services Information Literacy Defined The Need for
Information Literacy Instruction Types of Information Literacy Instruction
Instructional Methods Classroom Pedagogy Instruction: Moving Theory into
Practice Online Instructional Support Scheduling Assessing Learning Closing
Thoughts References 4. Access Services Loan Systems Borrowers Loaning
Materials Privacy of Loan Data Stack Maintenance E-Reserve Services
Acquiring Materials Beyond the Library Interlibrary Loan Document Delivery
Cooperative Resource Sharing Legal Concerns Closing Thoughts References 5.
Physical Collections How Publishing Works Serials Types of Serials
Paper-Based Collection Issues for Public Service Staff Government
Information Archives-Special Collections Media Collections Media Ratings
and Libraries Closing Thoughts References 6. Online Collections
Differences between Digital and Other Resources Online Resource Types
Digital Permanence Closing Thoughts References 7. Programs and Services
Programming Services Closing Thoughts References 8. Technology Issues
Libraries and Technology Public Access to Computers Online Government
Information and Services Social Media Developing a Social Media Policy and
Plan Social Media in Libraries Measurability: The Impact of Social Media in
the Library Closing Thoughts References 9. Legal Issues Creating Libraries
Users and the Law Library Services and the Law Contracts and Licenses
Copyright Closing Thoughts References 10. Fiscal Issues Budget Basics
Budget Formats Fund Accounting Garnering Budget Support Other Sources of
Funding Closing Thoughts References 11. Ethical Issues Ethical Concepts
Workplace Ethics and Values Professional Ethics Intellectual Freedom
Self-Interest Other Potential Ethical Challenges Closing Thoughts
References 12. Staffing Categories of Information Service Personnel The
Staffing Process Staff Development, Training, and Retention Performance
Appraisal Part-Time Staff Closing Thoughts References 13. Safety Aspects
Risk Assessment and Management Disaster Preparedness Planning Technological
Security Bugs and Other Nasty Things Collection Safety People Safety
Challenging Users Closing Thoughts References 14. Library as Place Library
as Place Managing the Facility Deferred Maintenance Sustainability Planning
for Renovation or New Space Moving to a New Location Joint-Use Facilities
Closing Thoughts References 15. Assessment Key Concepts Reasons for Doing
Assessments Tools That Aid in Assessment Efforts Outcomes Closing Thoughts
References Index