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Wondering what your library can do for your community's immigrant population? This book is replete with resources, tips, and suggestions providing valuable guidance to librarians who want to better serve this still-growing part of America's population. This up-to-date guide to developing and implementing a wide variety of services to immigrants and new Americans focuses on the practical steps of creating and promoting programs. Illustrated by success stories in libraries throughout the country, the book discusses both traditional (ESOL and citizenship classes) and transformative (legal aid and…mehr
Wondering what your library can do for your community's immigrant population? This book is replete with resources, tips, and suggestions providing valuable guidance to librarians who want to better serve this still-growing part of America's population. This up-to-date guide to developing and implementing a wide variety of services to immigrants and new Americans focuses on the practical steps of creating and promoting programs. Illustrated by success stories in libraries throughout the country, the book discusses both traditional (ESOL and citizenship classes) and transformative (legal aid and workforce development) programs and services in terms of size, type, and local political climate (e.g., sanctuary cities) at a variety of public libraries as well as in select school libraries. As changes unfold in regard to how the federal government and local communities view and treat immigrants and new Americans in their midst, this topic deserves a fresh take from the profession. The author meets that need, providing practical ideas that range from creating more accessible websites and improving wayfaring and customer service in order to overcome cultural roadblocks to dealing with backlash in communities as libraries extend outreach and partnership-building goals.
Jennifer Koerber is a consultant, writer, and trainer working in the intersection of technology, everyday life, and libraries.
Inhaltsangabe
Preface Acknowledgments Introduction 1 Immigrants and Refugees in the United States (and Libraries) Waves of Immigration Early 20th-Century Immigration A Tale of Two Cities: Louisville, Kentucky, and Boise, Idaho "Cities and States of Refuge for the Oppressed" Immigration Terms and Acronyms Barriers to Immigrants Using Libraries Undocumented Immigrants Integration and Celebration 2 Accessible Libraries: In-Person and Online Commitment to Accessibility Municipal Administrations Library Public Statements Mission and Vision Statements Accessible Staff Staff Diversity Language Learning and Translation Cultural Awareness Accessible Buildings Signage and Wayfinding Collections Community Information Accessible Services Accessible Websites Usability Improvements Fewer, Plainer Words Improve Site Navigation Add Metadata and Descriptions Translation Google Translate Content-Driven Translation 3 Language Literacy and Education English Language Learning Programs Conversation Groups English Language Classes Tutors and Other 1:1 Learning Programs Informal Individual Learning A Highly Structured Approach Scheduling Tech Tools Family Literacy Language Sharing Accent and Idiom Work English for Specific Purposes Native Language Literacy Who's In Charge? Staff Volunteers Professionals Community or Participant Led Finding Instructors and Volunteers 4 Citizenship Citizenship Materials Know Your Rights Citizenship Corners Citizenship Events Information Sessions Naturalization Ceremonies Citizenshipworks Classes and Support Applying for Citizenship Citizenship Test Preparation Life in the United States Legal Aid Resources Partnerships Staff Certification Go Virtual 5 Workforce Development Job Assistance Essentials Work-Specific Language Help Accent Reduction and Pronunciation Interview Preparation Profession-Specific ESOL Classes Driver's Education Classes Education and Training Resources Support Professionals and Entrepreneurs Professional Credentialing Support Entrepreneurs 6 Cultural Programs Sharing Programs Exhibitions and Displays Cultural Showcases Craft Programs Conversations with the Community Lectures Sister City Exchanges Specific Topics Personal Stories Media Discussion Groups Literature Discussion Groups: English Language Literature Circles: Original Language Book Discussion Groups Film Series Music Sharing and Discussion Non-English Conversation Groups Cooking Programs Discussions about Spirituality 7 Building Community Building Community through Outreach The Grand Tour Mobile Promotion Biblio Bicycles Electric, Agile, Fun! 125 Mobile Services, 21st-Century Edition Building Community through Partnerships Making Connections Potential Partners Other Libraries City and Regional Administrators Organizations Serving Newcomers Welcoming America Building Community through Conversations Cultural Literacy Civic Lab A Network of Trust 8 Expanding Services Promotion and Marketing Word of Mouth Is Everything Library Ambassadors Tech Tools for Word of Mouth Traditional Marketing Making the Case Collecting Data Outcomes Measurement Funding Increased Library and Municipal Resources Local Sources Grants Statewide Grants at the Fresno County Public Library The American Dream Literacy Initiative Extending Your Resources References Index
Preface Acknowledgments Introduction 1 Immigrants and Refugees in the United States (and Libraries) Waves of Immigration Early 20th-Century Immigration A Tale of Two Cities: Louisville, Kentucky, and Boise, Idaho "Cities and States of Refuge for the Oppressed" Immigration Terms and Acronyms Barriers to Immigrants Using Libraries Undocumented Immigrants Integration and Celebration 2 Accessible Libraries: In-Person and Online Commitment to Accessibility Municipal Administrations Library Public Statements Mission and Vision Statements Accessible Staff Staff Diversity Language Learning and Translation Cultural Awareness Accessible Buildings Signage and Wayfinding Collections Community Information Accessible Services Accessible Websites Usability Improvements Fewer, Plainer Words Improve Site Navigation Add Metadata and Descriptions Translation Google Translate Content-Driven Translation 3 Language Literacy and Education English Language Learning Programs Conversation Groups English Language Classes Tutors and Other 1:1 Learning Programs Informal Individual Learning A Highly Structured Approach Scheduling Tech Tools Family Literacy Language Sharing Accent and Idiom Work English for Specific Purposes Native Language Literacy Who's In Charge? Staff Volunteers Professionals Community or Participant Led Finding Instructors and Volunteers 4 Citizenship Citizenship Materials Know Your Rights Citizenship Corners Citizenship Events Information Sessions Naturalization Ceremonies Citizenshipworks Classes and Support Applying for Citizenship Citizenship Test Preparation Life in the United States Legal Aid Resources Partnerships Staff Certification Go Virtual 5 Workforce Development Job Assistance Essentials Work-Specific Language Help Accent Reduction and Pronunciation Interview Preparation Profession-Specific ESOL Classes Driver's Education Classes Education and Training Resources Support Professionals and Entrepreneurs Professional Credentialing Support Entrepreneurs 6 Cultural Programs Sharing Programs Exhibitions and Displays Cultural Showcases Craft Programs Conversations with the Community Lectures Sister City Exchanges Specific Topics Personal Stories Media Discussion Groups Literature Discussion Groups: English Language Literature Circles: Original Language Book Discussion Groups Film Series Music Sharing and Discussion Non-English Conversation Groups Cooking Programs Discussions about Spirituality 7 Building Community Building Community through Outreach The Grand Tour Mobile Promotion Biblio Bicycles Electric, Agile, Fun! 125 Mobile Services, 21st-Century Edition Building Community through Partnerships Making Connections Potential Partners Other Libraries City and Regional Administrators Organizations Serving Newcomers Welcoming America Building Community through Conversations Cultural Literacy Civic Lab A Network of Trust 8 Expanding Services Promotion and Marketing Word of Mouth Is Everything Library Ambassadors Tech Tools for Word of Mouth Traditional Marketing Making the Case Collecting Data Outcomes Measurement Funding Increased Library and Municipal Resources Local Sources Grants Statewide Grants at the Fresno County Public Library The American Dream Literacy Initiative Extending Your Resources References Index
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