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  • Format: ePub

Taking the fear out of revenue management can yield huge benefits to a property. Revenue management is practiced everyday within a hotel, even if you are not aware of it. Yes, most hotel companies have computerized revenue management systems that assist in the process of obtaining the best rates for the rooms they are selling. However, you cannot remove the human element from this very important task. I compare the relationship between a revenue manager and a revenue management system to that of driving a car. Many computerized systems make a car operational, however, a person is required to…mehr

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Produktbeschreibung
Taking the fear out of revenue management can yield huge benefits to a property. Revenue management is practiced everyday within a hotel, even if you are not aware of it. Yes, most hotel companies have computerized revenue management systems that assist in the process of obtaining the best rates for the rooms they are selling. However, you cannot remove the human element from this very important task. I compare the relationship between a revenue manager and a revenue management system to that of driving a car. Many computerized systems make a car operational, however, a person is required to steer the car in the correct direction to get where they are going. A revenue management system cannot function correctly without guidance. Revenue management programs are in place to assist revenue managers in making the best decisions to benefit the hotel.


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Autorenporträt
Kristin Widun is a hospitality professional with over 20 years of industry experience. During this span, Kristin has worked in facets of the business at a variety of levels. On the property level, her experiences include reservations, sales, catering, and revenue management. She also worked at the corporate/national level in the capacities of revenue manager, senior training specialist, and a field manager for the Northeastern United States and Eastern Canada.
Through her work experience, Kristin uncovered what she believes is the key for hospitality success, leading in the moments that matter and how servant leadership plays a role in this. This is what inspired her to start Lead in the Moment, LLC. At Lead in the Moment, she has coupled her industry expertise with her education and passion to create a forum to teach this to others.
Kristin's educational background complements her experience. She has a Master of Arts in Organizational Leadership and Servant Leadership Certificate from Gonzaga University. She also holds a Bachelor of Science in Business Administration from Ashland University.