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  • Format: ePub

As 911 telecommunicators, we are often asked, what is your craziest 911 story? We finally wrote them down.
...
Lea Harms and Emma Lee, sisters with eighteen years of combined experience in emergency services, offer a thrilling glimpse inside a 911 call center. Who are the heroes triaging the desperate calls for help? From drug overdoses, murder, and crimes of passion to swift-water rescues, car chases, and medical emergencies, the situations 911 telecommunicators navigate daily require quick thinking, courage, and (very often) a dark sense of humor. Lives on the Line takes readers behind…mehr

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Produktbeschreibung
As 911 telecommunicators, we are often asked, what is your craziest 911 story? We finally wrote them down.

...

Lea Harms and Emma Lee, sisters with eighteen years of combined experience in emergency services, offer a thrilling glimpse inside a 911 call center. Who are the heroes triaging the desperate calls for help? From drug overdoses, murder, and crimes of passion to swift-water rescues, car chases, and medical emergencies, the situations 911 telecommunicators navigate daily require quick thinking, courage, and (very often) a dark sense of humor. Lives on the Line takes readers behind the curtain to witness the intensity, victories, grief, and antics of emergency services, illustrating how the brave men and women in dispatch centers across the country represent America's FirstFirst Responders.


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Autorenporträt
Lea Harms is a Colorado native, author, speaker, and retired 911 telecommunicator. Armed with her master's degree in communication studies, her work passions include project management and adult learning during dynamic changes. She resides in Texas with her husband, two children, and loyal dogs. After working graveyard shifts for years, her biggest accomplishment these days is kissing her two sleeping babies before bed every night. In a busy season of mom duties, a perfect day involves swimming in the family pool, cruising to grandma's house blasting music, and ending the night cuddled on couches watching a movie. When this season changes, she hopes to return to her regularly scheduled programming, which includes traveling the world, watching any theatre production, and kicking butt on American Tough Mudder courses.