The book guides readers through developing and managing a luxury spa business, beginning with an understanding of the wellness landscape and its historical context. It then divides into three sections: financial planning and operational efficiency, customer experience, and marketing and branding. Each section offers detailed analyses, strategies, and insights supported by case studies, financial data, and market research, offering a comprehensive view of spa management.
Unique for its practical, action-oriented approach, the book integrates business management, marketing, psychology, and hospitality perspectives. It addresses ongoing debates within the spa industry, encouraging critical evaluation of business practices. From revenue models to brand narrative, Luxury Spa Business equips spa owners, managers, investors, and entrepreneurs with the knowledge to thrive in the dynamic wellness market.
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