Raj Rattan, Kevin Lewis

Making Sense of Dental Practice Management (eBook, PDF)

• Format: PDF

Produktbeschreibung

Managing a dental practice has become increasingly complex in recent years, after changes within both the National Health Service and the private sector

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 200
• Erscheinungstermin: 29. September 2017
• Englisch
• ISBN-13: 9781498792233
• Artikelnr.: 55400328

Autorenporträt

Raj Rattan, Kevin Lewis

Inhaltsangabe

Part One: Introduction 1. An introduction to practice management 2.
Management systems 3. Practice goals and objectives 4. Stress in the
workplace Part Two: Management Systems 5. Time management 6. Recall systems
7. Stock control 8. Financial management 9. Computers in general dental
practice Part Three: Staff Management 10. Human resource management 11.
Staff recruitment 12. Staff motivation 13. Staff training 14. Delegation of
responsibility 15. Staff appraisal 16. The staff handbook 17. Managing
staff absenteeism 18. Professional relationships Part Four: Practice
Development 19. Practice design 20. Upgrading equipment 21. Marketing the
practice 22. Expanding the practice Part Five: Patient Management 23.
Communication skills 24. Medico-legal aspects of patient management 25.
Patient perceptions 26. Clinical audit