Sheila Pontis

Making Sense of Field Research (eBook, ePUB)

A Practical Guide for Information Designers

• Format: ePub

Produktbeschreibung

Learn how to use field research to bring essential people-centred insights to your information design projects.

If you're unsure about field research and how it might fit into a project, this book is for you. This text presents practical, easy- to-follow instructions for planning, designing, and conducting a field study, as well as guidance for making sense of field data and translating findings into action. Over 80 illustrations and 5 real-world case studies bring key principles and methods of field research to life.

Whether you are designing a family of icons or a large-scale signage system, an instruction manual or an interactive data visualization, this book will guide you through the necessary steps to ensure you are meeting people's needs.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 274
• Erscheinungstermin: 17. Juli 2018
• Englisch
• ISBN-13: 9781351819114
• Artikelnr.: 56841674

Autorenporträt

Sheila Pontis is an information designer bridging theory and practice. She is currently Honorary Research Associate at University College London, UK, a lecturer at Princeton University, USA, teaching creativity, design thinking, and information design, and partner at Sense Information Design, a New York-area design consultancy.

Inhaltsangabe

Figures Tables Preface Acknowledgements PART I: Two Practices, One Journey
What is information design? Information design challenges The role of
people in information design New roles, new needs, new skills Emerging
role: information design researchers 2. Bridging information design and
field research Understanding people-centred research in design
Understanding qualitative research Why clients (and designers) don't trust
qualitative research Working with field research: the information design
process revised When to conduct field research in information design 3.
What is field research? Understanding key components Considerations for
conducting field research in information design How to develop a field
research sensibility How to ensure quality and validity in field research
How to work around constraints Thinking creatively in field research Use
information design in the research process PART II: Conducting a Field
Study 4. How to plan and design a field study Design the study Assemble the
team Put the pieces of the study together Test the design study Going into
the field Checklist 5. Gathering data: methods for exploratory studies
Observational studies Contextual interviews Contextual inquiry Design
probes and diary studies Collaborative workshops Online field research 6.
Gathering data: methods for evaluation studies Information design
evaluation dimensions Assessing a design at various stages of development
Assessing a design with field evaluations Concept evaluations Covert
evaluations Overt evaluations Free evaluations 7. Making sense of field
data Understanding sensemaking Sensemaking step-by-step Tools supporting
analysis Methods for organizing and coding data Five Ws + one H Visual
content analysis Affinity diagrams Empathy maps Methods for supporting data
interpretation Needfinding Personas Visualizations PART III: Communicating
Findings 8. Reporting field research findings Dimensions for communicating
findings Creating authentic stories How to share the whole study How to
share key parts of the study 9. Bridging to design: from findings to
actionable design decisions Understand findings Make findings tangible From
ideas to design concepts Support the information design process 10. Putting
it all together PART IV: Case Studies 11. Field research in information
design practice Case Study 1: The Redesign of the Carnegie Library of
Pittsburgh Case Study 2: Legible London Case Study 3: Vendor Power Guide
Case Study 4: A Better A&E Case Study 5: To Park or Not to Park