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  • Format: ePub

Develop Winning Managers-the Heart of the Team
Frontline managers are an organization's first level of management: the "people managers" across its business operations and functions. Developing frontline managers is key to an organization's overall health and prosperity. The latest book in ATD's successful Workshop Series, Management Development Training offers trainers of all expertise levels the tools and strategies necessary for delivering powerful professional development training for frontline managers.
Through Management Development Training, training facilitators can apply ATD's
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Produktbeschreibung
Develop Winning Managers-the Heart of the Team
Frontline managers are an organization's first level of management: the "people managers" across its business operations and functions. Developing frontline managers is key to an organization's overall health and prosperity. The latest book in ATD's successful Workshop Series, Management Development Training offers trainers of all expertise levels the tools and strategies necessary for delivering powerful professional development training for frontline managers.
Through Management Development Training, training facilitators can apply ATD's research-based ACCEL Model-a management framework that includes five core skills necessary for managerial success (accountability, collaboration, communication, engagement, and listening and assessing)-to take new and experienced managers beyond their roles as the centers of their teams to the powerful roles as the hearts of their teams. This workshop volume demonstrates how the development of these skills can help managers positively impact every member of their team.
With expert management trainer Erica Nelson as your guide, choose between uniquely designed two-day and three-day workshops. Everything you need for workshop design and delivery is included: agendas, assessments, handouts, tools, learning activities, and PowerPoint slides. Chapters also cover customizing your own workshop, conducting needs analysis, facilitating, design and delivery, and evaluating your workshop results.

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Autorenporträt
Erica Nelson is a Business Leader Faculty member at the Lake Forest Graduate School of Management, Lake Forest, Illinois, where she has been teaching in the Center for Leadership Division since 1997. Her teaching concentrates on executive communication, emotional intelligence, and negotiation and conflict management strategy. Erica is the recipient of the Contribution to Learning Excellence Award, the award for Faculty Engagement, and LFGSM Champion. She was named Most Distinguished Business Management Faculty in 2003-2004. Erica's practice, nelson performance development incorporated in 1997. She is a certified trainer for the Association for Talent Development (ATD) for courses in Consulting Skills, Coaching, Change Management, Human Performance Improvement (HPI), and Master Performance Consulting. As a trained mediator, Erica designs coursework in communication strategy and negotiation and partners with leaders in organizations from all types of industries.