The second of two e-books comprising selected papers from the 3rd Shanghai International Library Forum (2006). Covers subjects such as leadership, volunteering, customer service, TQM in libraries, and working with Generation D.
Dieser Download kann aus rechtlichen Gründen nur mit Rechnungsadresse in A, B, BG, CY, CZ, D, DK, EW, E, FIN, F, GR, HR, H, IRL, I, LT, L, LR, M, NL, PL, P, R, S, SLO, SK ausgeliefert werden.