Getting the right people and getting the people right; Team briefing; Effective verbal communication with groups; Facilitating; Developing trust; Empowerment; Successful delegation; Setting SMART objectives; Motivating the demotivated; Managing the plateaued performer; Motivating staff in a time of change; Coaching for improved performance; Managing conflict; and Managing the bully.
It is all here, from the basics to the more nuanced and difficult to get right, and included among the essential checklists are profiles of leading management thinkers on key topics.
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