Lynne F. Baxter, Alasdair M. MacLeod

Managing Performance Improvement (eBook, PDF)

• Format: PDF

Produktbeschreibung

This key book takes a critical view of the techniques and approaches available for implementing successful performance improvement initiatives, drawing on extensive real-world case studies and the authors experiences of researching in this area.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 208
• Erscheinungstermin: 16. November 2007
• Englisch
• ISBN-13: 9781134211654
• Artikelnr.: 42980686

Autorenporträt

Lynne F. Baxter is Senior Lecturer in Management Information Systems at The York Management School.

Alasdair MacLeod is an Honorary Research Fellow at Heriot-Watt University.

Inhaltsangabe

1. Introduction Section 1: The Management Role in Performance Improvement 2. Leadership 3. The Relationship between Strategy and Performance Improvement 4. Performance MeasurementSection 2: Improvement as Damage 5. Superficiality 6. Considering the Gender Aspect to Involvement 7. Continuous or 'Big Bang' Improvement: Using the Analogy of the Body Section 3: Repair 8. Repair at an Individual Level 9. Repair at the Level of the Organization: The Contribution of External Frameworks 10. Conclusions

Rezensionen

"This is a realistic, rigorous and readable account of the issues organisations face in approaching performance improvement. It sheds new light on the improvement process, and deserves a wide readership among consultants, managers, and researchers."

-- Dr. Steve New, Saïd Business School, University of Oxford