Managing Public Services (eBook, PDF)

Making Informed Choices
Redaktion: Lapsley, Irvine; Mattisson, Ola

• Format: PDF

Produktbeschreibung

This book explores innovations in public management, including establishing a corporate vision, strategizing an organisation and change management.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 216
• Erscheinungstermin: 23. November 2021
• Englisch
• ISBN-13: 9781000475821
• Artikelnr.: 62618669

Autorenporträt

Irvine Lapsley is director of IPSAR at the University of Edinburgh Business School, UK. He is editor of Financial Accountability and Management and chair of the EIASM Public Sector Conference. Ola Mattisson is senior lecturer in strategy and public management at the School of Economics and Management at Lund University, Sweden.

Inhaltsangabe

1. Introduction 2. Managing with a vision 3. Strategizing: At a new crossroads? 4. Management of change: For better or worse? 5. From cost accounting to strategic cost management: The experience of Italian higher education 6. Rethinking performance management 7. Public procurement a vehicle for change? 8. Governing in a digitalized era 9. Brand orientation: Tensions and conflicts in public management 10. Is Lean Management the natural order in public services transformation? 11. Managing resilience 12. The risks of risk management 13. Concluding comments: The reflective manager in action