Des Bell, George Wilson, Philip Mcbride, Nial Cairns

Managing Quality (eBook, PDF)

• Format: PDF

Produktbeschreibung

Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality.

It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 256
• Erscheinungstermin: 21. August 2012
• Englisch
• ISBN-13: 9781136008900
• Artikelnr.: 38258824

Autorenporträt

Desmond Bell, Philip McBride, George Wilson