Laying out the rationale and process by which emergency managers, community leaders, and non-governmental aid organizations can effectively collaborate and integrate citizen response, this volume explains how to engage, train, and utilize spontaneous unaffiliated community volunteers. The book prepares leaders to integrate local volunteers into any emergency response, large- or small-scale, and outlines protocols and flexible management solutions to ensure safe and effective planning and execution. It also includes work templates that can be modified to suit the needs of any community.
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