Alan Wilson

Marketing Research (eBook, ePUB)

Delivering Customer Insight

• Format: ePub

Produktbeschreibung

This core textbook provides students with a concise and user-friendly overview of the marketing research process, taking a refreshingly non-technical approach. The goal of this focused text is to equip students with the skills needed to interpret and implement the outcomes of such research to effectuate meaningful change. Keeping digital data and internet research at its heart, Marketing Research details the main stages of the research process, covering both quantitative and qualitative methods and offers a plethora of case studies and examples.

Now in its fourth edition, this popular and accessible textbook is ideal for use on marketing research courses at diploma, undergraduate, postgraduate and MBA levels. This book has also been written to support The Market Research Society's Diploma Module: The Principles of Market & Social Research.

New to this Edition:
- Expanded coverage of qualitative analysis, now with its own dedicated chapter
- Fresh material on hot topics such as big data analytics, social media listening and data visualization
- Updated content on online surveys, online group discussions and online samples, as well as data protection legislation
- Added 'Industry Viewpoint' features setting out the latest thinking from practitioners on important topics
- New author video introductions to each chapter and 'Careers in Marketing Research' video suite featuring the advice and experiences of a range of practitioners around the world
- New opening cases featuring well-known, international organizations

Produktdetails

• Verlag: Bloomsbury UK eBooks
• Seitenzahl: 385
• Erscheinungstermin: 18. September 2018
• Englisch
• ISBN-13: 9781350305243
• Artikelnr.: 62710296

Autorenporträt

Alan Wilson is Professor of Marketing at the University of Strathclyde Business School, UK. He is an examiner for the Market Research Society.

Inhaltsangabe

Chapter 1: The role of marketing research and customer information in
decision making Chapter 2: The marketing research process Chapter 3:
Secondary data, customer databases and big data analytics Chapter 4:
Collecting observation data and social media listening Chapter 5:
Collecting qualitative data Chapter 6: Collecting quantitative data Chapter
7: Designing questionnaires Chapter 8: Sampling methods Chapter 9:
Analysing qualitative data Chapter 10: Analysing quantitative data Chapter
11: Presenting the research results Marketing research in action: case
histories.