Denise C. Walker

Mass Notification and Crisis Communications (eBook, PDF)

Planning, Preparedness, and Systems

• Format: PDF

Produktbeschreibung

Mass communication in the midst of a crisis must be done in a targeted and timely manner to mitigate impact and save lives. Based on sound research, real-world case studies, and the author's own experiences, this volume helps emergency planning professionals create an effective crisis communications plan. It reviews the challenges organizations face during various types of disasters, helps outline the target audience of the communiqüand describes how to get the right message across the first time. It explores how social media can be a powerful tool in message dissemination and examines the legal landscape to ensure managers are in compliance with regulatory requirements.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 550
• Erscheinungstermin: 19. Dezember 2011
• Englisch
• ISBN-13: 9781439874394
• Artikelnr.: 38304483

Autorenporträt

Denise Chatam Walker, Ph.D. is the Chief Emergency Management Officer for the Lone Star College System in The Woodlands, Texas.

Inhaltsangabe

History of Communications. Disaster Communications-Two-Way Conversations.
Dynamics of Communications and Concepts of Operations. Challenges to
Effective Communications. Changing Realities in Emergency Communications.
Emergency Communications Framework. A Crisis Occurs ... Now What?
International, Federal, State, and Local Laws, Regulations, Systems, Plans,
and Structures. Ripple Effect of Social Media and Social Networking.
Solutions-Some Solutions Are Better than None.
Learning Your Systems Requirements. Picking a Solution That Fits. Effective
Communication Plans. Getting the Message Right the First Time. Prepare to
Prosper. Conclusions. Appendices. Glossary. Additional Resources. Index.