Measuring and Improving Performance explains how the effective use of Lean project management methodologies can increase the productivity of information system deployment in service and manufacturing organizations. Starting with an overview of Lean and agile project management principles, it walks readers through the implementation of Lean practices across key aspects of IT systems. Complete with roadmaps and checklists, this book will help IT and Lean professionals discover more efficient ways to monitor business activity, gather business intelligence, manage and analyze business processes.
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