Gopal K. Kanji

Measuring Business Excellence (eBook, PDF)

• Format: PDF

Produktbeschreibung

This book introduces the principles of Total Quality Management (TQM), and establishes their use in Measuring business excellence in an organizational environment.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 256
• Erscheinungstermin: 12. Oktober 2012
• Englisch
• ISBN-13: 9781134514823
• Artikelnr.: 38243593

Autorenporträt

Gopal K. Kanji

Inhaltsangabe

Chapter 1: Review of Business Excellence
Chapter 2: Forces of Excellence in Kanji's Business Excellence Model
Chapter 3: Understanding and Pitfalls of Business Excellence
Chapter 4: Leadership is Prime
Chapter 5: Measuring Business Excellence
Chapter 6: Kanji Business Scorecard
Chapter 7: Excellence in Business Excellence Models: a Comparison of EFQM
and KBEM Methodologies
Chapter 8: Kanji's Business Excellence Model for a European Organization